Murlist.com | Help
  • What is Murlist.com?
  • Drip campaign
    • How it works
    • How to create a drip campaign
    • Add an email account
    • Custom domain
      • How to setup domain or subdomain for email tracking
      • How to setup domain or subdomain for video landing page
  • Email Warming
    • Setup & configuration guide
      • How to set up email warming
      • Configure GSuite/Gmail
      • Configure Zoho IMAP & SMTP
      • Configure Microsoft Office 365
      • Configure AWS SES
      • Configure SendGrid
      • Configure MailGun
      • Configure Yahoo Mail
    • How to create inbox filter
      • Create a Filter Gmail/Gsuite
    • Common errors
      • Connection errors
        • Google SMTP error
        • Errors with port 25
        • Help fixing connection issues
  • Video Emails
    • How to send video cold emails.
      • How to create media list
      • Creating a campaign with video email
  • Email Verification
    • Email verification
    • How to download email list after verification
    • Analytics for email verify result.
  • Lead Engine
    • What is Lead Engine
    • Web leads
      • How does web leads work?
      • How to create web property
      • How to integrate web leads pixel
  • Mailbox configurations
    • Configure SPF, DKIM & DMARC
      • How to set up Google workspace SPF, DKIM & DMARC
  • API documentations
    • Zapier Intergation
    • API Authentication
    • Email Validation API
    • Campaign API
      • List all campaigns
      • Add prospect to campaign
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  • Turn on 2-Step Verification
  • Get a unique app password

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  1. Email Warming
  2. Common errors
  3. Connection errors

Google SMTP error

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Last updated 3 years ago

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While trying to connect Google workspace email or the free Gmail account. You might run into a few errors. Here are possible solutions to make a fix:

  1. Ensure you followed the guide correctly.

  2. Ensure entries are correctly typed without whitespaces.

  3. Did you get a security alert from Google? If yes, you will need to enable 2FA and get an app password.

Try to connect again. If this fails, then you will need to 2FA and get a unique password to connect to Murlist. This is also Google's recommended way of connecting to 3P apps not using its API.

Turn on 2-Step Verification

  1. Open your .

  2. In the navigation panel, select Security.

  3. Under “Signing in to Google,” select 2-Step Verification Get started.

  4. Follow the on-screen steps.

Get a unique app password

  1. Go to your .

  2. Select Security.

  3. Under "Signing in to Google," select App Passwords. You may need to sign in. If you don’t have this option, it might be because:

    1. 2-Step Verification is not set up for your account.

    2. 2-Step Verification is only set up for security keys.

    3. Your account is through work, school, or other organizations.

    4. You turned on Advanced Protection.

  4. At the bottom, choose Select app and choose the app you using Select device and choose the device you’re using Generate.

  5. Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.

Once you get the app password, use it as the password for your connections.

You can always contact us via the chatbox on our website or send us an email at support@murlist.com. We will be glad to assist you further.

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